SCIENCE AND MOVEMENT OF ORGANIZATIONAL INNOVATION: A CONCEPTUAL FRAMEWORK FOR DIAGNOSIS
DOI:
https://doi.org/10.20401/rasi.6.2.395Keywords:
Inovação organizacional; Melhoria contínua; Competitividade; PerformanceAbstract
Competitiveness and increased performance may result from investing in organizational innovation, even if it is still subjective in its understanding and purpose. This study aims to present a conceptual framework that demonstrates the dynamics and movement of organizational innovation and model a diagnostic model of the practice of this type of innovation. It was found that there was progress in understanding the theme, emerging "approaches and tools" that can be characterized as organizational innovation. As well as, a series of gains, from the use of this innovation, were verified, among them, the increase of the operational efficiency, stimulating the culture of innovation, restructuring of the management and procedures, and expansion of the satisfaction of the collaborators and other Stakeholders. Thus, the proposed framework presents a transformation, where learning and knowledge cover the operational development, human and external relations, and guides the company to identify and seize internal and macroenvironmental opportunities. Thus, the model concentrates and conveys the importance of continuous improvement; the effective participation of employees in innovation processes; company cooperation in its value chain; ability to create and leverage new business and; ability to implement and enjoy various types of innovation.
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References
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GANTER, Alois; HECKER, Achim (2013). Deciphering antecedents of organizational innovation. Journal of Business Research, vol.66, pag. 575–584.
GEBAUER, Heiko; HALDIMANN, Mirella; SAUL, Caroline Jennings, (2017). "A typology for management innovations: Analyzing the actual state of art and conducting case study research", European Journal of Innovation Management, Vol. 20 Issue: 4, pp.514-533, https://doi.org/10.1108/EJIM-06-2016-0059
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HAMEL, G.; SKARZYNSKI, P. (2001). Innovation: The New Route to Wealth. Journal of Accountancy, v. 192, n. 5, p. 65-72, 2001.
HAMEL, Gary (2006), “The why, what, and how of management innovation”, Harvard Business Review, Vol. 84 No. 2, pp. 72-84, 163.
HASSAN, Massod; SHAUKAT, Sadia; NAWAZ, Muhammad; NAZ, Saman (2013). Effects of innovation types on firm performance: an empirical study on Pakistan’s Manufacturing Sector. Pakistan Journal of Commerce and Social Sciences, v. 7, n. 2, p. 243-262, 2013.
HOLLEN, Rick; VAN DEN BOSCH, Frans; VOLBERDA, Henk (2013), The Role of Management Innovation in Enabling Technological Process Innovation. European Management Review, 10: 35-50. doi:10.1111/emre.12003
HWANG, Ahn-Sook (2004). Integrating technology, marketing and management innovation. Research-Technology Management, 47(4), 27–31.
JARNEHAMMAR, A, (1995). Towards a framework for analysing the diffusion of organizational innovations. Licentiate dissertation, Chalmers University of Technology, Gothenburg.
JIMÉNEZ- JIMÉNEZ, Daniel.; SANZ-VALLE, Raquel, (2011). Innovation, organizational learning, and performance. Journal of Business Research, v. 64, n. 4, p. 408-417, 2011.
KAPLAN, R. S; NORTON, D. P. (1992). The balanced scorecard-measures that drive performance. Harvard Business Review, 70(1), 71–79.
KIMBERLY, John R. (1981). Managerial innovation. In Nystrom P. C.Starbuck W. H. (Eds.), Handbook of organizational design. New York: Oxford University Press, 1981, 84-104.
KOC, T. (2007). Organizational determinants of innovation capacity in software companies. Computers & Industrial Engineering, 2007. 53(3): p. 373-385.
KOHAR, Umar H. A; SENIN, Aslan A; ISMAIL, Kamariah (2012). The Cultivation of Organizational Innovation amongst Malaysian Bumiputera (Indigenous) ICT-Based Small Firms. Procedia - Social and Behavioral Sciences, Vol. 40, pages 358-363.
LAM, Alice (2004)., Organizational innovation. Brunel Research in Enterprise, Innovation, Sustainability, and Ethics. Londres; Brunel University.
LEE, Y.D; CHANG, H.M. (2006). Leadership style and innovation ability: an empirical study of Taiwanese wire and cable companies. Journal of American Academy of Business, Vol. 9 No. 2, pp. 218?23.
LIN, Hai-Fen; SU, Jing-Qin; HIGGINS, Angela. (2016), “How dynamic capabilities affect adoption of management innovations”, Journal of Business Research, Vol. 69 No. 2, pp. 862-876.
LINDERMAN, Kevin; SCHROEDER, Roger G; ZAHEER, Srilata; LIEDTKE, Charles; CHOO, Adrian S. (2004). Integrating quality management practices with knowledge creation processes. Journal of Operations Management, Vol. 22, Issue 6, pages 589-607.
MADRID?GUIJARRO, Antonia; GARCÍA?PÉREZ?DE?LEMA, Domingo; VAN AUKEN, Howard (2013). An Investigation of Spanish SME Innovation during Different Economic Conditions. Journal of Small Business Management, vol. 51: page 578-601.
MAS-VERDÚ, Francisco; ORTIZ-MIRANDA, Dionisio, GARCÍA-ÁLVAREZ-COQUE, José María (2016) Examining organizational innovations in different regional settings. Journal of Business Research, Vol. 69, Issue 11, Pag. 5324-5329,
MELE, Cristina; COLURCIO, Maria (2006). The evolving path of TQM: towards business excellence and stakeholder value. International Journal of Quality & Reliability Management, Vol. 23 Issue: 5, pp.464-489.
MOL, Michael J; BIRKINSHAW, Julian (2009). The sources of management innovation: When firms introduce new management practices. Journal of Business Research, 62(12), 1269–1280.
NIEVES, Julia. (2016), “Outcomes of management innovation: an empirical analysis in the services industry”, European Management Review, Vol. 13 No. 2, pp. 125-136, doi: 10.1111/emre.12071.
OCDE (2006). Manual de Oslo: diretrizes para coleta e interpretação de dados sobre inovação tecnológica. Publicado pela FINEP (Financiadora de Estudos e Projetos), 3ª Edição.
OECD/Eurostat (2018), Oslo Manual 2018: Guidelines for Collecting, Reporting and Using Data on Innovation, 4th Edition, The Measurement of Scientific, Technological and Innovation Activities, OECD Publishing, Paris/Eurostat, Luxembourg.
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