Communication practices in social media: voices and experiences of people with disabilities and their families considering theories of practice

Authors

  • Gabriella Soares Pinto Federal University of Juiz de Fora - Governador Valadares Campus
  • Karoline Pinheiro Ferreira da Costa Federal University of Juiz de Fora - Governador Valadares Campus
  • Stela Cristina Hott Corrêa Federal University of Juiz de Fora - Governador Valadares Campus
  • Alcielis de Paula Neto Federal University of Juiz de Fora - Governador Valadares Campus
  • Solange Riveli de Oliveira Federal University of Juiz de Fora - Governador Valadares Campus

DOI:

https://doi.org/10.20401/rasi.12.2.1070

Keywords:

Social media, People with disabilities, Theories of practice

Abstract

Theories of practice suggest social practices are expressed through actions and speeches incorporating material elements, skills, and meanings. This study explores communication practices in social media content production and consumption by People with Disabilities (PwD) and their families, using practice theories. The research is exploratory and qualitative, using in- depth interviews and content analysis with Iramuteq. For PwD, social media is a tool for work, education, social interaction, and entertainment. Their families use these platforms to celebrate achievements, inspire others, and advocate for PwD rights. Findings show social media communication for PwD represents societal inclusion, with mobile phones as the primary engagement means. PwD demonstrate autonomy, self-confidence, and creative talents through these platforms. For family members, this communication fosters belonging, inspiration, trust, expression, and voice. The research emphasizes the need for public policies supporting assistive technology funding and social media training for PwD and families. It advocates support networks among PwD families, connecting experienced PwD with newcomers to social media, and training health, social care, and education professionals to recognize PwD' and families' faith as resilience resources in disability contexts.

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Author Biographies

Gabriella Soares Pinto, Federal University of Juiz de Fora - Governador Valadares Campus

Information System - Uninter

Administration - Federal University of Juiz de Fora/Governador Valadares Campus.

Business Analyst - Univale.

Karoline Pinheiro Ferreira da Costa, Federal University of Juiz de Fora - Governador Valadares Campus

Administration - Federal University of Juiz de Fora/Governador Valadares Campus.

Stela Cristina Hott Corrêa, Federal University of Juiz de Fora - Governador Valadares Campus

Marketing Professor - Federal University of Juiz de Fora/Governador Valadares Campus.

PhD - CEPEAD - Federal University of Minas Gerais.

Master's Degree - COPPEAD - Federal University of Rio de Janeiro.

Alcielis de Paula Neto, Federal University of Juiz de Fora - Governador Valadares Campus

Professor of Strategy - Federal University of Juiz de Fora/Governador Valadares Campus.

PhD - PPGAdm - Federal University of Viçosa.

Master's Degree - PPGA - Federal University of Lavras.

Solange Riveli de Oliveira, Federal University of Juiz de Fora - Governador Valadares Campus

Marketing Professor - Federal University of Juiz de Fora/Governador Valadares Campus.

PhD - CEPEAD - Federal University of Minas Gerais

Master's Degree - PPGA - Federal University of Lavras

 

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Published

2026-05-01

Issue

Section

Scientific papers